Effective Date: Dec,2024
At Boloji Me,we are deeply committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect,use,store,and share your personal data when you access and use the Boloji Me app (the "App"). Your privacy is of utmost importance to us,and we are dedicated to ensuring that your information is handled responsibly and securely.
By using the App,you consent to the data practices described in this Privacy Policy. This includes the collection of information you provide to us,information we automatically collect through your interactions with the App,and how we use and protect this information to enhance your experience. We encourage you to read this policy carefully to understand what data we collect,how it is used,and your rights in relation to your personal information.
We are committed to being transparent about our practices and to providing you with the tools and choices to manage your privacy. Your trust is important to us,and we strive to maintain a safe and secure environment for all users of the Boloji Me app.
We collect the following types of personal data to provide,enhance,and secure the services offered through the Boloji Me App:
1.1 Registration Information
When you register for the App,you are required to provide certain personal details to create and manage your account. The information we collect may include,but is not limited to:
Name (optional): You may choose to provide your real name or a display name to help personalize your experience.
Email Address: Used for account verification,sending notifications,and communication related to your account.
Username: A unique identifier for your account within the App.
Password: A security feature used to protect your account.
This information is essential for account creation,authentication,and security. It helps us communicate with you effectively,and maintain a secure account environment.
1.2 Usage Data
We collect data on how you interact with the App to improve user experience,functionality,and provide you with personalized content. This includes:
Interaction with Content: We track your engagement with various types of content,such as photos,videos,livestreams,and user-generated content. This helps us recommend relevant content to enhance your experience.
Communication with Hosts: We collect data about messages you send and receive through the App,including text,images,and video chat,to facilitate communication between you and content creators or other users.
Account Activities: Information about your account settings,preferences,and activities,such as profile updates,login sessions,and changes to your account.
Device and Technical Information: We collect technical data about the devices you use to access the App,such as:
Device type (smartphone,tablet,etc.)
Operating system (iOS,Android,etc.)
Device identifiers (IMEI,MAC address,etc.)
IP address,browser type,and language settings
System activity logs,including crash reports and app usage statistics
This data helps us monitor performance,troubleshoot issues,and ensure the App works smoothly across different devices and environments.
1.3 Payment Information
If you make purchases within the App,all payments are processed through third-party platforms such as the Apple App Store or Google Play Store. We collect the following information related to your purchases:
Payment Details: Payment information,such as the Apple ID or Google Play account associated with your purchase. This is handled by Apple or Google and is securely processed by their payment systems.
Transaction History: We collect details about your in-app purchases,including virtual goods or services such as gems,virtual gifts,and credits. These transactions are processed by the respective app store and not directly by Boloji Me.
We do not store any sensitive payment data,such as your credit card number or other payment method details. All payment transactions are securely processed and managed by Apple or Google,and you should refer to their respective privacy policies for further details on how your payment information is handled.
1.4 Location Data
With your permission,the App may collect geographic location data (latitude and longitude) from your device. This data allows us to provide location-based features,such as recommending nearby hosts,events,or personalized content relevant to your geographic area. You can control the App's access to your location data through your device's settings at any time. If you choose not to share location data,some location-based features may be unavailable.
This information helps us tailor your experience and offer more relevant,personalized content and services based on your location preferences.
By collecting and processing this data,we strive to improve your overall experience on the App,enhance the quality of services,and provide you with the most relevant and engaging content possible.
We use your personal data for a variety of purposes to ensure that you have the best experience while using the App. These purposes include,but are not limited to,the following:
2.1 Providing and Improving Services
App Functionality: We use your personal data to enable you to browse content,interact with hosts,send and receive messages,and engage in video calls. This ensures that you can fully participate in the App's features and enjoy seamless communication with other users and hosts.
In-App Purchases: If you choose to make in-app purchases,we use your data to process these transactions. These purchases may be used to enhance your experience,such as enabling you to send gifts,participate in live chats,or make video calls with hosts.
Personalized Content: We collect information about your preferences and interactions with the App to provide personalized content and recommendations. For example,we may suggest specific hosts,livestreams,or events that align with your interests,ensuring a more tailored and enjoyable experience.
App Improvements: To improve the overall functionality and performance of the App,we analyze user behavior,feedback,and usage patterns. This data helps us troubleshoot any issues,resolve errors,and enhance the features and user interface of the App,ensuring it meets your needs and expectations.
2.2 Communication
Service Updates: We use your contact information to send you important updates regarding the App,such as changes to our terms of service,privacy policy,or any other essential notices that affect your account or usage of the App.
Promotions and Offers: With your consent,we may send you notifications about new features,promotions,special offers,or events relevant to your account. These communications are designed to keep you informed and engaged with the latest opportunities on the App.
Customer Support: We use your information to respond to inquiries and provide customer support. If you encounter any issues or have questions regarding the App,your account,or any other matter,we may contact you to resolve the situation and assist you in a timely manner.
2.3 Security and Compliance
Account Security: We prioritize the security of your account by using your data to verify your identity and prevent unauthorized access. This may include using authentication methods,such as login credentials and device verification,to protect your account from fraud or unauthorized use.
Legal and Regulatory Compliance: To ensure compliance with applicable laws and regulations,we may be required to share your personal data with law enforcement agencies or regulatory authorities if necessary. This may occur in response to legal requests or to resolve disputes in accordance with local or international laws.
In all cases,we handle your personal data responsibly and in accordance with our privacy practices,striving to maintain a secure and trustworthy environment for you to enjoy all that the App has to offer. If you have any concerns or questions regarding how your data is used,please refer to our full Privacy Policy or contact our support team for assistance.
We do not sell your personal data to third parties. However,we may share your information in certain circumstances,as outlined below:
3.1 Service Providers
To provide and improve the App's services,we may share your personal data with trusted third-party service providers who assist us in various operational functions. These service providers may include:
Cloud Storage Providers: We may share your data with secure cloud storage services to store and back up your personal information and content.
Payment Processors: When you make purchases or transactions within the App,we share relevant information with third-party payment processors (such as Apple Pay,Google Pay,) to facilitate payment processing and ensure the completion of your transactions.
Analytics Providers: To help us analyze how users interact with the App and optimize its performance,we may share data with analytics providers who help us track usage trends and improve the overall user experience.
Customer Support Services: In the event that you contact our customer support team for assistance,we may share your information with customer service providers to resolve any issues or inquiries you may have.
These third-party service providers are contractually obligated to protect your personal data and are strictly prohibited from using your information for any purpose other than providing the services to us.
3.2 Legal Requirements
We may disclose your personal data if required to do so by law or if we believe such disclosure is necessary to:
Comply with Legal Obligations: We may need to share your personal information to comply with legal requirements,such as responding to subpoenas,court orders,or other legal processes initiated by law enforcement or regulatory authorities.
Protect Rights and Safety: In certain situations,we may disclose your data to protect the rights,property,and safety of Boloji Me,our users,or other third parties. This may include responding to emergency situations or defending against legal claims.
Enforce Agreements: If we believe that you have violated our Terms of Service or other agreements,we may share your personal information to enforce those agreements or resolve any disputes.
3.3 Business Transfers
In the event of a merger,acquisition,or sale of all or part of our assets,your personal data may be transferred as part of the business transaction. If such a transfer occurs,we will notify you of the change and provide information on how your data will be handled moving forward. This ensures that you remain informed about any change in the way your personal data is processed,stored,or transferred.
Rest assured that we will always take reasonable steps to protect your privacy and ensure that your data is handled securely,even in cases of business restructuring or legal requirements. If you have any questions or concerns about how your personal data is shared,please refer to our full Privacy Policy or contact our customer support team.
We retain your personal data only for as long as necessary to provide the services to you and fulfill the purposes outlined in this Privacy Policy. We also retain your data to comply with legal,regulatory,or contractual obligations,and to protect our legal rights. Below are the specific retention periods for different types of data:
4.1 Account Information
Your account information,including your username,email,and other registration details,will be retained for as long as your account remains active. You may deactivate your account at any time by contacting us. Once your account is deactivated,we will stop using your account information for service-related purposes. However,certain information may be retained for legal,accounting,or dispute resolution purposes.
4.2 Usage Data
We retain data related to how you interact with the App,such as your browsing activity,content interactions,and engagement with other users. This usage data helps us analyze performance and improve the functionality of the App. While we may retain this data for analysis,we take steps to anonymize or aggregate the data wherever possible to ensure that it does not personally identify you.
4.3 Transaction Data
We retain transaction history,including details about any purchases made within the App (such as virtual goods,gems,or other in-app purchases). Transaction data is stored for a period necessary to comply with legal and regulatory obligations,and to resolve any disputes that may arise regarding payments or transactions. This data may also be retained for accounting,auditing,or fraud prevention purposes.
We strive to minimize the amount of data we retain and ensure that any retained data is stored securely and in compliance with applicable laws. If you have any questions about how long your data will be retained or wish to request deletion of your personal data,please reach out to us.
We take your privacy and the security of your personal data very seriously. To protect your information from unauthorized access,alteration,or disclosure,we implement industry-standard security measures. These measures include,but are not limited to:
5.1 Encryption
We use encryption protocols such as Secure Socket Layer (SSL) or similar technologies to encrypt sensitive data (such as payment information) during transmission. This ensures that any data exchanged between your device and our servers is protected from interception by unauthorized third parties.
5.2 Access Control
We restrict access to your personal information to only those personnel who require it to perform their duties. Access to sensitive data is granted on a need-to-know basis and is protected by strong authentication and authorization protocols. This helps to ensure that your information is only accessed by authorized individuals who are bound by confidentiality agreements.
5.3 Monitoring and Detection
We continuously monitor our systems and infrastructure for security vulnerabilities and potential breaches. This includes regular security audits,system scans,and real-time monitoring to detect and respond to any unusual activity or threats. Our goal is to ensure the ongoing protection of your data and swiftly address any security risks that may arise.
5.4 Data Storage and Backup
Your personal data is stored in secure databases with restricted access. We implement regular backups of important data to prevent loss in case of a system failure or other emergencies. These backups are stored securely and are protected by similar security measures as your primary data.
5.5 Limitations of Security
While we use commercially reasonable efforts to protect your personal data,no method of data transmission over the internet or electronic storage is 100% secure. As such,we cannot guarantee the absolute security of your information. You should be aware of the inherent risks associated with data transmission over the internet and take appropriate precautions when sharing sensitive information.
If you have any concerns about the security of your personal data or believe that your account may have been compromised,please contact us immediately. We are committed to taking appropriate steps to address any potential security issues and protect your information.
We respect your privacy and provide you with certain rights concerning your personal data. You have the following rights under this Privacy Policy:
6.1 Access and Correction
You have the right to access the personal data we hold about you. This includes the ability to view,update,or correct any inaccurate information in your account. You can manage your personal data directly by visiting the account settings within the App or by contacting our support team. If you believe that any information we have is incorrect or incomplete,you can request us to update it.
6.2 Data Deletion
You may request the deletion of your account and all associated personal data at any time by contacting us. Upon receiving your request,we will promptly proceed to deactivate your account and remove your personal information from our systems. However,please note that certain information may need to be retained in accordance with legal,regulatory,or operational requirements. If we are legally obligated to retain certain data,we will retain only the necessary information for the specified duration.
6.3 Location Data
If you have previously allowed us to collect location data,you can disable location services at any time through your device's settings. By doing so,we will no longer collect or use your location information for personalized recommendations,location-based services,or other features dependent on geographic data. Please note that some features of the App may be limited if location data is disabled.
6.4 Data Portability
You may also request a copy of your personal data in a structured,commonly used,and machine-readable format for the purposes of data portability. If you wish to transfer your data to another service provider,you can request this information by contacting our support team.
If you wish to exercise any of these rights,or if you have any questions about how we handle your personal data,please reach out to our customer support team. We are committed to ensuring that your data is managed responsibly and in accordance with applicable privacy laws.
When you use our products or services,certain information may be collected by third-party SDKs. This information can include,but is not limited to,device identifiers,usage data,and network information.
We employ Bugly for aiding in the resolution of crash issues,as well as for the analysis and precise identification of the underlying problem. Some data collected,such as Device ID and UID,along with performance crash logs,will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy,kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
You have the right to delete your account and all associated personal data at any time. You can open Boloji Me App and log in,Tap Me > Settings > Delete account > Confirm to delete your account,or visit Boloji Me official Website <https://www.hollah.me>,Click "Delete Account" > Log in > Confirm to delete your account.Please note that certain information may need to be retained for legal,regulatory,or operational purposes. For example,we may retain data that is necessary to comply with legal obligations,resolve disputes,or enforce agreements.
After your account is deleted,you will lose access to any content,virtual goods,or other data associated with your account. If you decide to delete your account,please ensure that you back up any important information beforehand.
Boloji Me is not intended for children under the age of 18,and we do not knowingly collect or solicit personal data from children. We take privacy seriously and are committed to ensuring that we comply with applicable data protection laws,including those concerning children's privacy.
If we become aware that we have inadvertently collected personal data from a child under the age of 18,we will take immediate action to delete that data as soon as possible. This may include deactivating the child's account and removing any information related to the child from our systems.
If you believe that we may have unknowingly collected personal data from a child under 18,or if you are a parent or guardian and wish to review or delete your child's personal information,please contact us immediately at skhasan100bd@gmail.com. We will respond promptly and take the necessary steps to protect the privacy of the child.
We encourage parents and guardians to actively monitor and supervise their children's online activities to ensure they do not access the App without appropriate consent.
We may update this Privacy Policy from time to time to reflect changes in our data practices,legal requirements,technological advancements,or for other operational reasons. Any changes made to this Privacy Policy will be reflected in the updated version,which will be posted within the App for your review.
We encourage you to periodically review this Privacy Policy to stay informed about how we collect,use,store,and protect your personal data. Your continued use of the App after any updates to this Privacy Policy will be deemed as your acceptance of the revised terms. If you do not agree with any changes,you should stop using the App and may request the deletion of your account by contacting us.
If you have any questions,concerns,or requests regarding this Privacy Policy,or if you would like to exercise your rights regarding your personal data,please feel free to contact us. You can reach our support team by sending an email to skhasan100bd@gmail.com.
We will do our best to respond to your inquiries in a timely and efficient manner.